Susan Carter

Director, Digital Conceptual Consulting

Susan is the founder of Digital Conceptual Consulting, which originated after more than 20 years’ experience working with people in multi-national organisations focussing on human and cultural transformation.

Susan delivers the 'Your transition back to work after a career break' workshop as part of the 2019 STEM sidebyside program.  

Sue has built her capability in Organisation Development & Learning within Australia and Asia Pacific, with focus and professional interests in the field of Organisational Development and Learning working to develop employee selection & development programs, career and talent planning, organisational culture change programs, leadership development and performance management to enable all employees in the organization to achieve their professional potential. 

She has a passion for transforming the HR function to enable closer relationships to business outcomes. Leveraging knowledge and best practice sharing has enabled the impact of Human Resources as a function which in turn can be scaled to suit the business operations.  Facilitating & enabling the HR function to become proactive in the change process is critical to this success. Sue thrives on creating and developing new concepts and processes with business partners across organisations as a collaborative partner with practical ideas & solutions.  

Sue understands the rapid pace of technological change impacting all industries and the potential to leave behind the workforce in its wake. To address this, she has developed a number of programs and services which are aligned the enabling Industry 4.0 – better known as the Fourth Industrial Revolution to the workforce of the Future and digital Enterprise workforce.  Enabling the Human Resource function to take a lead in the transition to the digital workplace is a critical element in the journey. Programs which enable new entry level pathways to employment and assisting current employees to transition to a digital workplace business program, which require a new approach to leadership and talent development in order to prepare employees for a workplace where an increasing level of the tasks will be automated giving rise to new work and ways of working which is one which enables inclusion in the change not alienation.  Sue advocates the focus for employees to build their own understanding and determine how to respond by taking part in the change in an engaged and empowered way. 

Alongside her primary activities Sue has also worked in the Not for Profit Sector as a board member, utilizing both her generalist and specialist Human Resources capabilities. 

Sue holds a Diploma of Teaching, Graduate Diploma of Special Education, Bachelor of Special Education, Graduate Certificate of Work Education, Graduate Diploma of Human Resource Management and a Masters of Business Administration. 

Sue is also a Graduate of the Australian Institute of Company Directors (GAICD).

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